Returns and Refunds Policy

Return eligibility depends on the product type, condition, and order circumstances. Contact us before sending any item back.

Requesting a return

Email our support team with your order number, the item involved, and the reason for the request. If the item is damaged or incorrect, include clear photos of the product and packaging.

Product condition

Unless an item arrived damaged or incorrect, products generally need to be unused, unworn, unwashed, and returned with their original components and packaging. Some opened, personalized, hygiene-sensitive, or final-sale products may not be eligible.

Refund review

Approved refunds are returned through the original payment method after the returned item and request are reviewed. Financial institutions may require additional time to post a completed refund.